garden sheds
Home  Help

Help


 

 

 

 

Wooden Sheds, Summerhouses, Workshops, Playhouses and Log Cabins:

1) Our Delivery Team will contact you 24 – 48hrs prior to delivery to confirm an anticipated delivery date. We kindly ask that you do not call us, we will call you. Please refer to our FAQ’s and T&C’s relating our delivery service.

2) If you advise that the date we offer for delivery is not convenient, your order will go back into our order bank for rescheduling and we will call again at a later date. (Requested dates can be made but cannot be promised).

3) Unfortunately we are unable to give time slots, although we can offer delivery in absence (see Terms & Conditions for further info) or offer a call 30 mins before delivery is made.

4) A kerb-side delivery will take place.  The driver will not request assistance unless it is offered by the customer.

5) Our fully trained Customer Service Team are on hand from this point to deal with any questions or queries that you may have following delivery:-

Open 6 days a week

Mon – Friday 8.30am – 5pm - Sat 9am – 12pm

Tel:   +44 1636 880 200 - Email: customerservices@waltons.co.uk

Please also refer to our FAQ’s and Terms & Conditions for further information regarding your purchase.



All other products including Garden Furniture sets, polycarbonate Greenhouses, Barbecues, Outdoor Toys:

You can expect your purchase to be delivered to you within 7 working days.

Please ensure there is a person available at the delivery address you have selected to sign for the consignment in accordance with our delivery terms and conditions.

Our fully trained Customer Service Team are on hand from this point to deal with any questions or queries that you may have following delivery:-

Open 6 days a week

Mon – Friday 8.30am – 5pm - Sat 9am – 12pm

Tel:   +44 1636 880200 - Email: customerservices@waltons.co.uk